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Terms & Conditions (AGB)

1. Scope

These Terms & Conditions apply to all purchases made via germanistan® online store.

 

2. Contractual Partner

The purchase contract is concluded with:
Germanistan® (see imprint)

 

3. Products & Prices

All prices include applicable VAT (Mehrwertsteuer) and are listed in Euro. Shipping costs are shown separately.

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4. Payment

We accept payments via [Stripe / PayPal / Bank Transfer]. Payment is due immediately upon order.

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5. Shipping

Shipping times and fees are listed under "Shipping & Returns." We ship to Germany, Austria, Switzerland and Luxembourg and other Countries in the European Union.

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6. Returns & Refunds

Consumers have the right to return products within 14 days of receipt without providing a reason.
Custom/personalized products are excluded from returns.

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7. Liability

We are only liable for damages caused by intent or gross negligence.

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8. Governing Law

These terms are governed by German law. Place of jurisdiction is München, Germany.

Shipping & Returns Policy

Orders are usually processed within a maximum of 10 business days for Orders in Germany.

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Shipping fees vary depending on your country.

 

Returns & Exchanges

You may return unused items within 14 days.

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Please send Item within 14 days after requesting a return to:

textilstudio besch
Beckersstraße 41
41238 Mönchengladbach

Return Form

Reason for Return
Too Small
Too Big
Shipping kept too long
Item damaged
Wrong Item delivered
Sonstiges
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