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Terms & Conditions (AGB)

1. Scope

These Terms & Conditions apply to all purchases made via germanistan® online store.

 

2. Contractual Partner

The purchase contract is concluded with:
Germanistan® (see imprint)

 

3. Products & Prices

All prices include applicable VAT (Mehrwertsteuer) and are listed in Euro. Shipping costs are shown separately.

4. Payment

We accept payments via [Stripe / PayPal / Bank Transfer]. Payment is due immediately upon order.

5. Shipping

Shipping times and fees are listed under "Shipping & Returns." We ship to Germany, Austria, Switzerland and Luxembourg and other Countries in the European Union.

6. Returns & Refunds

Consumers have the right to return products within 14 days of receipt without providing a reason.
Custom/personalized products are excluded from returns.

7. Liability

We are only liable for damages caused by intent or gross negligence.

8. Governing Law

These terms are governed by German law. Place of jurisdiction is München, Germany.

Shipping & Returns Policy

Orders are usually processed within a maximum of 10 business days for Orders in Germany.

Shipping fees vary depending on your country.

 

Returns & Exchanges

You may return unused items within 14 days.

Please send Item within 14 days after requesting a return to:

textilstudio besch
Beckersstraße 41
41238 Mönchengladbach

Return Form

Reason for Return
Too Small
Too Big
Shipping kept too long
Item damaged
Wrong Item delivered
Sonstiges
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